FAQs

Welcome to CBD Store India — India's premium centre for alternative lifestyle and wellness, covering Medical Cannabis (Vijaya), CBD, Hemp, Fungi, Herbal and Ayurvedic products. Below are answers to the questions we hear most often. If you can't find what you're looking for, message us on WhatsApp at +91 73820 63544 or write to info@cbdstore.in.

About CBD Store India

What is your store all about?

We are India's premium centre for alternative lifestyle and wellness. Our catalogue spans Medical Cannabis (Vijaya), CBD oils, hemp foods and skincare, functional mushrooms, herbal teas and Ayurvedic formulations — along with transformational experiences such as retreats, healers and healing centres.

Are you a legitimate company? Is this all legal?

Yes. CBDstore.in is owned and operated by Impero Lunare Pvt Ltd, an ISO-certified company recognised under the Government of India's Startup India initiative. Our team, including the founders, can be contacted directly through our team page, and we work with licensed manufacturers, reputed brands and established healing centres across India and abroad.

Where can I see reviews of your products?

You can read hundreds of verified customer reviews on our reviews page, as well as on individual product pages across the store.

Do you offer discounts?

We reserve our standing discounts for armed-forces veterans and children with epilepsy. For everyone else, we regularly run offers and include free gifts with orders above certain amounts — keep an eye on the store banner or ask your journey guide about current offers.

Can I work with you?

Yes — we partner with affiliates, ambassadors, doctors, influencers and collaborators of many kinds. Write to us at info@cbdstore.in and tell us how you'd like to be part of the ecosystem.

Legality & Prescriptions

Are CBD and Medical Cannabis legal in India?

Yes — for medical use. Contrary to common misconception, CBD is not banned in India. CBD and Vijaya (Indian medical cannabis) products can be legally purchased when they are made by a licensed manufacturer and bought with a valid doctor's prescription. That is exactly how we operate: every cannabis-derived product we ship is dispatched only after we receive your prescription, and every product comes with a lab report and Certificate of Analysis (CoA) from an accredited third-party lab.

What are the legal considerations when purchasing your products?

Our cannabis extracts are scheduled medicines under Indian law. They can be legally purchased when manufactured by a licensed producer and accompanied by a doctor's consultation and prescription. Non-cannabis products such as hemp foods, herbal teas and topicals do not require a prescription.

How do I get a consultation and prescription?

We make this easy:

1. Free consultation — we offer a complimentary consultation with our in-house doctor. Message us on WhatsApp at +91 73820 63544 to schedule it.

2. Book a slot directly — schedule your consultation on our booking page. Our panel includes allopathic, Ayurvedic, homeopathic and veterinary specialists.

After your consultation, the doctor issues your prescription and advises you on dosage and treatment duration.

I've booked my appointment — when will the doctor call?

The doctor will call you at the time of your appointment. Please make sure you have booked a slot on our booking page; if you have any trouble, message us on WhatsApp and we'll sort it out.

Is my prescription valid for future orders?

Yes. You only need to obtain your prescription once — it remains valid for your future orders, not just on CBDstore.in but at any medical cannabis store in India.

How do I choose the right doctor?

Our panel includes doctors specialising in allopathic, Ayurvedic and homeopathic medicine, as well as veterinary specialists for pets. Tell us about your condition and preferences and we'll connect you with the right expert for your needs.

Ordering, Payment & Delivery

How do I make a purchase at CBDstore.in?

Simply select your products, add them to cart and check out. For consumable medical cannabis products, you'll also need a prescription — if you don't have one yet, we'll arrange a free consultation with our in-house doctor. Just message us on WhatsApp at +91 73820 63544.

What payment methods do you accept? Do you offer Cash on Delivery?

We accept UPI, credit cards and debit cards through our secure payment gateway. Cash on Delivery is currently disabled.

When will my order be shipped, and how long will delivery take?

Orders are dispatched within 48–72 hours of being placed — as with all medical products, each order goes through a careful verification and packing process. Most customers receive their orders within 5–8 business days, and only in exceptional cases (for example, remote locations far from major cities) can delivery take up to a maximum of 14 business days. Imported products from our partners in the USA and Europe take longer, typically 20–30 days.

How do I track my order?

You'll receive a tracking ID by email within 24 hours of dispatch (on working days). For any shipping questions, you can reach our fulfilment team on WhatsApp at +91 73820 63544 or at shipping@cbdstore.in.

Where do you ship?

We ship across all of India.

Do you offer same-day or next-day delivery?

Yes — through our network of partner pharmacies and distributors, same-day or next-day delivery is available for selected products in several cities, including Mumbai, Delhi, Bangalore, Pune, Hyderabad, Chennai, Goa, Jaipur and more. Browse the city collection for your location to see eligible products.

The product I want is out of stock — what can I do?

Let us know what you were looking for and we'll recommend a comparable product that's currently available, or tell you when the item is expected back in stock.

Why can't I see a product that used to be on the store?

We continually curate our catalogue, and occasionally we temporarily remove brands that no longer meet our quality standards. Rest assured the brands on our platform are the best in their class available in India.

Cancellations, Refunds & Replacements

How do I cancel my order, and what refund will I get?

If you cancel within 24 hours of placing your order, you'll receive a 90% refund of the order value. Fair grounds for cancellation include: your doctor advised against the product, an accidental purchase, or the patient no longer requiring the product.

What is your refund and replacement policy?

It depends on the situation:

Damaged product delivered — you get a free replacement; we'll pick up the damaged item.

Wrong product delivered — we'll pick it up and send you a free replacement of the correct item.

Correct product delivered, unused but opened — we refund 75% of the order value.

Product used — used products are not eligible for refund.

Delivery failure — if for any reason we can't deliver your order within 15 days of purchase, you receive a refund.

Refunds are credited back to your original payment method and typically reflect in your account within 7–10 business days.

CBD Basics

What is CBD? What does CBD stand for?

CBD stands for cannabidiol — the main non-psychoactive compound found in the cannabis plant. Most CBD is extracted from industrial hemp, a variety of cannabis that naturally contains very little THC (the psychoactive compound), and it is carefully processed so the finished oil does not cause a high.

What does CBD oil do?

CBD works with your body's endocannabinoid system — a network of receptors (CB1 and CB2) that influences mood, appetite, sleep, pain perception and immune function. Research into CBD is ongoing, with studies exploring its role in epilepsy, neuropathic and multiple sclerosis–related pain, and symptoms associated with cancer treatment, while many users report that it helps them manage everyday stress, anxiety and sleep.

What is the difference between CBD and THC?

CBD is non-psychoactive and prized for its calming, anti-inflammatory qualities. THC is the psychoactive compound in cannabis — it is responsible for the "high" and is also the compound behind much of medical cannabis's pain-relieving power. Our CBD products let you experience relaxation without intoxication; our Vijaya (medical cannabis) products contain THC and require a prescription.

Can you get high from CBD oil?

No. CBD itself is not psychoactive. Full-spectrum products contain trace amounts of THC (up to 0.2%), but this is far too little to cause intoxication. If your work involves random drug testing, consider a broad-spectrum or isolate product with 0.0% THC.

Will CBD show up on a drug test?

Drug tests typically screen for THC rather than CBD. Full-spectrum CBD oils contain trace THC that could register on a sensitive test, so if you're subject to testing for work or sport, choose a broad-spectrum or isolate product that is entirely THC-free. Browse our THC-free CBD collection.

What does full spectrum CBD oil mean?

Full spectrum CBD oil is minimally processed, preserving the plant's naturally rich profile of cannabinoids — including CBG, CBN, CBC and up to 0.2% THC. Many users prefer full spectrum because these compounds are believed to work together (the "entourage effect").

What is broad spectrum CBD oil, and what are its benefits?

Broad spectrum CBD is processed to remove every trace of THC — 0.0% — while retaining CBD itself (some of the minor cannabinoids like CBN, CBG and CBC are reduced during this processing). It's the right choice if your profession or sport requires you to test completely free of THC.

What is the best CBD oil in India?

That's a bit like asking which tea is India's best — every manufacturer brings a unique formulation, and each interacts differently with each body. The best oil is the one matched to your goals, which is exactly what our doctors and journey guides help you find. Start with our best CBD oil tinctures or ask us for a recommendation.

Why buy CBD online in India?

Buying from a curated platform like CBDstore.in means every product has been vetted for quality, comes with a Certificate of Analysis from an accredited lab, is backed by a medical panel — and is delivered discreetly to your doorstep.

Vijaya & Medical Cannabis

What is Vijaya (Indian medical cannabis)?

Vijaya is the Sanskrit name for medical cannabis. It has a long heritage in Indian medicine — the ancient Vedic and Ayurvedic texts describe more than 100 formulations containing Vijaya. Today, licensed Indian manufacturers produce Vijaya extracts, tinctures, edibles and balms available with a doctor's prescription. Explore our Vijaya collection.

Will Vijaya products get me high? Which products are psychoactive?

Vijaya products naturally contain THC, which is psychoactive and can cause intoxication at sufficient doses. That is one reason they require a doctor's prescription — your doctor will guide you to a dose that provides relief while minimising unwanted effects. We strongly advise against using any of our products recreationally.

What is RSO good for?

RSO (Rick Simpson Oil) is a concentrated cannabis extract with a high THC content. Its potency makes it a powerful option for people managing severe pain and sleep difficulties, and it is typically used under medical guidance for serious conditions. See our RSO collection.

How long does RSO / medical cannabis take to work?

Onset is generally fast — many users feel the effects within 15 to 60 minutes when taken sublingually, though edible forms take longer as they pass through digestion. Your doctor will help you time and titrate your dose.

Where can I get THC oil for cancer support in India?

High-THC Vijaya oils are available at CBDstore.in with a valid prescription. If you or a loved one are exploring medical cannabis alongside cancer treatment, please start with a consultation — our doctors will advise on suitability, product and dosage alongside your oncologist's treatment plan.

Vijaya softgels or tinctures — which should I choose?

Softgels carry a fixed dose in each capsule and are highly portable — great for consistency and travel. Tinctures let you measure your dose precisely and adjust it drop by drop. Both are effective; it comes down to how much control and convenience you want.

How do I consume Vijaya edible products?

Vijaya edible extracts (such as Cannamagic or Holi Herb) are wonderfully versatile — mix them into honey, add them atop ice cream, or pair them with Indian sweets like gulab jamun or rasmalai. Follow the dosage guidance on the pack and from your doctor.

Which of your products can be smoked? Do hemp cigarettes get you high?

Our herbal smoking blends are designed as a tobacco alternative — they contain cannabis leaf (no buds) along with complementary herbs that create a pleasant, uplifting effect and can help you move away from tobacco. They will not get you high the way THC products do. While some customers combine our cannabis paste with herbal blends, we do not recommend using our products recreationally and are not responsible for misuse.

Can I vape your oils?

No — please don't. Our oils are formulated for oral and sublingual use, not inhalation. Vape products are specifically engineered to be safely inhaled, and oral oils are not. We do not recommend vaping our products, and we can't take responsibility for health effects or damage to devices if they're used that way.

Using CBD: Dosage & What to Expect

How do I take CBD oil?

CBD tinctures are best taken sublingually — held under the tongue for 60–90 seconds before swallowing — for maximum absorption and bioavailability. CBD also comes as capsules, edibles and topicals. Always follow the instructions on your product's packaging, and check with your doctor before starting, particularly if you take other medications such as anti-seizure drugs.

How much CBD should I take?

A useful starting guideline for minor concerns (stress, sleep, focus, acidity) is roughly one-third of your body weight in kilograms, expressed in milligrams — for example, a 60 kg person might start at around 20 mg. Everyone responds differently, so start low, observe, and adjust gradually. For medical conditions, let your doctor set your dosage.

How long does CBD take to work?

For acute effects such as pain relief, many users notice the effects of a sublingual dose within about 15–45 minutes. For deeper concerns like chronic stress or sleep quality, CBD works cumulatively — give it up to 2 weeks of consistent use to notice significant improvement.

What is the best CBD oil for sleep?

The most effective sleep formulations blend CBD with other natural relaxants — melatonin, valerian root, blue lotus, chamomile and similar botanicals — so multiple calming compounds work in tandem. These products will not get you high. Ask us to point you to our current sleep-focused formulations.

Can I combine different product categories — Vijaya, CBD, Fungi, Herbal?

Yes. Each category serves wellness differently, and many customers design a personalised combination — for example CBD for daily calm, functional mushrooms from our Mushroom Supplements collection for vitality, and herbal teas for ritual and rest. If you're unsure where to start, tell us your wellness goals and our doctors and journey guides will help you build your stack.

Does price reflect quality? Why is the price range so wide?

Not necessarily — often the difference is simply quantity or concentration, not quality. For example, we carry 2 ml hyper-extracts alongside 10 ml tinctures so you can try a smaller size before committing to a larger bottle. Every brand on the store meets the same curation standard.

Which brand is right for me?

Every brand has its own vision and approach to healing — some create artisanal botanical blends, some aim to deliver the best value for money, and others blend modern science with ancient remedies. Tell us your goals and budget and we'll match you with the right one.

Safety & Side Effects

Is CBD oil safe? Are there side effects?

CBD is generally considered safe and well tolerated, and most people experience no side effects. Published research (including a 2017 literature review) notes that some users — typically at higher doses — may experience fatigue, diarrhoea, or changes in appetite or weight. If you notice any of these, reduce your dose and speak with your doctor.

Who should avoid CBD?

We recommend avoiding CBD if you have liver problems, are pregnant or breastfeeding, or have glaucoma or very low blood pressure. If any of these apply to you, please speak with a doctor before considering any cannabis-derived product.

Is CBD addictive?

CBD is not intoxicating and is not considered habit-forming — it does not produce the withdrawal effects associated with addictive substances. As with any wellness aid, we encourage mindful use: it's better to address the root causes of issues like poor sleep alongside using CBD, rather than relying on any single aid indefinitely.

Can you overdose on CBD?

CBD has a wide safety margin, and taking a normal or even generous dose is not dangerous. Very large amounts may cause drowsiness or digestive upset rather than serious harm. That said, always follow the dosage on your product and your doctor's guidance — more is not better.

What medications does CBD interfere with?

CBD can interact with certain medications (it's metabolised by the same liver enzymes as many common drugs). The safest path is to consult one of our doctors, share your medical history and current prescriptions, and let them confirm whether CBD is right for you and at what dose.

CBD vs Hemp Oil

Is CBD oil the same as hemp oil?

No. Hemp seed oil is a nutritious food oil pressed from hemp seeds — think of it like fish oil. CBD oil is a carefully extracted concentrate of cannabidiol from select strains of hemp — more like rare caviar oil. Hemp seed oil contains no meaningful CBD.

Is hemp oil better than CBD oil? Which helps with anxiety?

They serve different purposes. Hemp seed oil is genuinely nutritious — rich in omega fatty acids — but it does not interact with the endocannabinoid system, so it does not help with anxiety or other psychological concerns. CBD oil does interact with the endocannabinoid system, which is where its calming and pain-relieving potential comes from. That's also why CBD costs roughly ten times more: it takes a great many hemp plants to produce even 1000 mg of CBD.

Is hemp-derived CBD oil good quality?

Yes. CBD extracted from hemp is different from bud-extracted CBD but not lower in quality — it is just as beneficial.

Can I take hemp and CBD together?

Absolutely. A diet that includes hemp seeds and hemp seed oil complements your CBD intake beautifully — nutrition from one, endocannabinoid support from the other.

CBD Edibles & Honey

What are CBD edibles?

CBD edibles are foods — gummies, chocolates, honey and more — infused with CBD. Crafting them well is an art: our partner artisans balance temperature carefully and ensure the CBD is evenly distributed in every bite. Browse our edibles collection.

What is the difference between CBD edibles and CBD oil?

Edibles are made by emulsifying CBD with food, which makes dosing tasty and convenient, with a slower, longer-lasting release. CBD oil (full or broad spectrum) is consumed directly or sublingually and acts faster.

Where can I buy CBD honey, and what are its benefits?

Our Soma Flora Himalayan Floral CBD Honey is exclusive to CBDstore.in. CBD honey offers high bioavailability with a slow-release effect — small amounts of CBD are absorbed throughout the day — combined with the natural goodness of Himalayan honey.

CBD & Everyday Wellness

Can CBD oil help improve my sleep?

Yes — improved sleep quality is one of the most commonly reported benefits of CBD, and one of the main reasons our customers use it. For stubborn sleep issues, look for CBD blended with melatonin, valerian or chamomile.

Does CBD really work for anxiety? Can it make anxiety worse?

A growing body of clinical research supports CBD's ability to reduce symptoms of anxiety, and this matches what our customers most often tell us. It doesn't work instantly — a high-quality full-spectrum oil used consistently typically shows its best results within a few weeks. CBD has not been shown to worsen anxiety; its influence in studies has been overwhelmingly calming.

Will CBD help me calm down? Does it help with anger or irritability?

Yes — CBD's interaction with the endocannabinoid system supports steadier mood regulation, and its physically relaxing, anti-inflammatory qualities help the body unwind, which in turn calms the mind. Many customers use it as part of managing irritability and emotional reactivity.

Can CBD help with focus and mental clarity?

CBD is non-psychoactive, so it won't cloud your thinking the way THC can. By taking the edge off stress and mental noise, it can support clarity and focus — some customers pair their morning CBD with coffee for a calm, concentrated start to the day.

Does CBD help with meditation?

Many practitioners find it does. CBD relaxes the body and quiets emotional chatter, making it easier to settle into stillness and stay undistracted during practice.

Is CBD good for sports and muscle recovery?

CBD's anti-inflammatory properties can shorten recovery time after training, and its sleep-supporting effects further aid repair. It does not inhibit muscle growth — in fact it is used openly by professional athletes worldwide, including MMA fighters and NFL players. Explore our fitness and recovery collection.

Is CBD a muscle relaxant?

CBD's action on the endocannabinoid system promotes muscular relaxation, and customers use it to help with muscle spasms, cramps and tension as part of recovery.

Does CBD improve skin? Can I put CBD oil on my face?

CBD's anti-inflammatory properties can help calm oily skin, acne and other inflammation-related concerns, leaving skin looking fresher. For the face, use products designed for the job — CBD face serums and topicals blended with skin-friendly essential oils — rather than oral tinctures. See our lotions and balms.

CBD & Specific Conditions

The answers below reflect published research and our customers' experiences. They are general information, not medical advice — for any medical condition, please consult a doctor (we'll happily arrange a free consultation).

Is CBD oil good for arthritis?

CBD's anti-inflammatory effect can help ease several symptoms of arthritis, particularly joint pain and stiffness. Many of our arthritis customers use a combination of oral tinctures and topical balms.

Does CBD help with bone healing and injury recovery?

Recovery from fractures and soft-tissue injuries depends heavily on sleep, pain management and controlling inflammation — three areas where CBD can genuinely help. Used alongside proper medical care and rehabilitation, it can support a smoother recovery.

Does CBD oil help eczema and psoriasis?

CBD's anti-inflammatory properties can help ease symptoms of inflammation-driven skin conditions such as eczema and psoriasis, especially when applied topically.

Can CBD help with IBS, constipation or digestive issues?

CBD's anti-inflammatory nature can help soothe several intestinal and digestive complaints, including IBS, acidity and gastritis. Start with a low dose and observe how your body responds.

Does CBD help with menstrual cramps?

Yes — CBD's anti-inflammatory and muscle-relaxing properties can provide a soothing effect during menstrual cramps. Explore our CBD for Women collection for products designed with women's wellness in mind.

Can CBD help with nausea?

CBD has shown particular promise in easing nausea for people undergoing chemotherapy or withdrawal and cleansing therapies. If this is your situation, please involve your treating doctor.

Does CBD help with migraines and headaches?

We've received many positive reports from customers using CBD for migraines, and research in this area is encouraging. Note that for headaches CBD needs to be ingested — rubbing it on topically won't help. For cluster headaches, speak to our doctors about the most suitable product.

Can CBD help with weight management?

CBD supports a healthy, balanced appetite through its anti-stress properties, and its anti-inflammatory effects can help you train harder and recover faster — useful allies in a broader fitness plan, though not a weight-loss product on its own.

CBD for neurological conditions like Parkinson's or schizophrenia?

Research suggests full-spectrum CBD — with its accompanying cannabinoids like CBG, CBN and CBC — is the most studied option for neurological concerns such as tremors, and some studies show CBD may reduce the severity of certain schizophrenia symptoms. These are serious conditions: please treat CBD only as a complement to professional medical care, and consult our doctors before starting.

Does CBD affect allergies?

CBD neither worsens nor improves allergies. However, if you are allergic to cannabis or hemp itself, you should avoid CBD products.

Does CBD make tinnitus worse?

The evidence on CBD and tinnitus is insufficient and inconclusive — some studies suggest it may worsen symptoms. We honestly recommend waiting for more research before using CBD for tinnitus.

Does CBD oil help sexually?

Indirectly, yes — by reducing anxiety and stress, CBD can help you relax and be more present. If you're looking for a lubricant, use a purpose-made CBD lube rather than an oral tincture — they're designed (and scented) for the purpose.

CBD for Pets

Can CBD help my pet?

Yes. All mammals — dogs, cats, horses, cows and more — have an endocannabinoid system, just as we do. Pet owners around the world use CBD to help their animals with everything from arthritis and anxiety to aggressive tendencies. Browse our CBD for Pets collection, and consult our veterinary specialist for dosage guidance.

Is CBD okay for cats?

Yes — though as any cat parent knows, felines won't cooperate unless it tastes right. That's why we recommend products like the Soma Flora Salmon Oil CBD Cat Tincture, which pairs CBD with delicious salmon oil your tiny paw monster will actually accept.

Still Have Questions?

Our support team is available 24/6 to help you find the right product, doctor or dosage. Reach us on WhatsApp at +91 73820 63544 or email info@cbdstore.in — or just tell us your wellness goals and we'll guide you from there.